Privacy Policy

For us at KANNABIO, protecting your personal data is a top priority and therefore we are committed to keeping your personal data safe.

In this context and in compliance with the General Regulation on Data Protection that is in force from 25 May 2018, we update our database and Privacy Policy.

The new Personal Data Protection Policy that is in force from 25 May 2018 gives you the opportunity to have a complete picture of the data you have given us, the processes we perform with your data as well as access to their processing, modification and/or deletion.


More specifically, we ensure that:

1. You can update and access your personal data whenever you request it.

2. Your data will not be processed beyond the purposes for which we have your consent.

3. You can request a correction or deletion of your personal data with a simple application form / request.

4. You may receive your data in structured form upon your request and within a reasonable time, as determined by our workload.

5. We will not use your data in ways that we have not already communicated to you and we have your consent (commercial promotion, profile training, automated actions). You can change your mind at any time.

6. We manage your data with full transparency, legality and objectivity. We do not provide or sell them to anyone.

7. The only personal data we collect is what is essential for us to provide / sell the product / service we have agreed upon.

8. We are committed to keeping your data safe and secure. This includes our cooperation only with trusted partners.

9. We respect your privacy and your personal information and always try to fulfill your requests as much as possible, in accordance with the Law and our current obligations.

 Whatever concerns you have in relation to the General Data Protection Regulation (GDPR) do not hesitate to contact us at

 This document contains a summary of all the possible reasons why we will request and process your personal data. Every time you disclose your personal information to us or we collect it from our website, we use and process it in accordance with this policy. Please read the information below. If you have any questions about your personal data, do not hesitate to contact us.


 A. Collection and use of personal data

The way we collect your personal data is through the form we send you every time you decide to work with us to provide you with a service or product. Furthermore, we collect personal data through our website again for the same reasons.

We always make sure that the personal data we receive from you is only that which is absolutely necessary for us to provide you with the service or product for which we have agreed. In the data collection some fields are required and these are highlighted with an asterisk. Failure to provide this data marked with an asterisk makes it difficult for us to provide the service you are interested in.


We collect data from you regarding:

  • Creating and managing your account on our website,

  • Your registration in newsletters and commercial announcements and promotion of products and services,

  • Managing your orders,

  • Browsing our website,

  • Carrying out promotional activities related to offers or information about our services and products,

  • The answer to your questions


The data we collect for you includes:

  • Last name and first name,

  • email address,

  • Telephone Number,

  • date of birth,

  • details of your orders such as your address,

  • information about your payments,

  • purchase history,

  • login details on our website,

  • other information / data that you have disclosed to us with your written consent


We use your data and process in order:

  • To be able to manage your account,

  • to purchase and manage your orders,

  • to better navigate our website,

  • to inform you about promotions we make on products or services,

  • to offer you personalized services based on your needs,

  • update our database by deleting or correcting data you requested from us,

  • to contact you to finalize orders for products or services,

  • for statistical reasons,

  • and for reasons in which you have consented in writing to the personal data entry form for the provision of a service or product you wish to purchase from us.


Whenever we receive your personal data or process your existing data, this is done either with your consent or as part of carrying out the service you have contractually requested, for legal reasons or for legitimate interest.


 B. Notification of your personal data to third parties

We may disclose your personal data within our company for the performance of the contract we have agreed upon, for the provision of services and / or the purchase of products. We will disclose your personal data to our partners when this is necessary for the execution of a contract, the provision of a service we have agreed upon, or the commercial promotion of our products / services.


We do not sell or give away your personal data.


 C. Where we store your personal data and for how long

Your personal data is stored on our computers and if necessary is transferred and stored to our trusted partners as part of the service we have agreed on with you.

We keep your personal data for as long as we need it and for the purpose for which we maintain it, so that we can meet your needs or comply with our legal obligations.

We may retain some of your personal information about our compliance with our legal or regulatory obligations, as well as our ability to manage our rights (for example, to prove that we comply with the EU General Data Protection Regulation 679/2016) or for statistical purposes.

When there is no need to use your personal data, we delete it from our information system and our files.


D. Personal data security

We take, as much as possible, all the necessary measures to keep your personal data safe. Using a number of procedures and policies within our company, we take all necessary measures to prevent any unauthorized access to your personal data. Emailing to you and our partners is done using security protocols that guarantee as much as possible the prevention of data leakage.


 E. Rights of individuals

Regardless of the legal basis or purpose on which we process your data, you have the following rights:


  • Right to information:

You have the right to receive clear information from us on how we use your personal data. For example, why we receive your personal data, where it will be stored, for how long, for what reason and so on.

  • Right to access:

You have the right to access your personal data just by contacting us. We will try to serve you as soon as possible depending on our workload.


  • Right to correction:

You have the right to request that we correct your personal data if you deem it to be incorrect or out of date.


  • Right to delete / right to be forgotten*:

You have the right to request that your personal data be deleted from our computers and files provided that this does not conflict with our legal and regulatory obligations.


  • Right to oppose direct commercial promotion:

You can unsubscribe from our ads either by clicking on the unsubscribe link in the messages you receive from us, or by sending us an email stating your desire to remove your data in terms of promotions.


  • Right of revocation of consent:

You can revoke your consent to the processing of your personal data even if the processing was done with your consent.


  • Right to object to processing on the basis of legitimate interests:

If you consider that you have a legitimate interest, you have the right to object to the processing of your data.


  • Right to data portability:     

You have the right to transfer your data from our database to another.


  • Right to disable Cookies:

You have the right to disable Cookies. The settings are usually default to accept Cookies. However, you can change the settings on your browser.


*Your right to delete may not be satisfied if:

There is a pending dispute or litigation with our company.

The purchase you have made has not yet been shipped.

You owe money to our company.

If you have misused our services (as indicated by repeated cancellations of orders) within the last two years.

If you have made a purchase from us we are obliged to comply with the tax data for twelve (12) years.


** If we deem it necessary to verify your identity, we may request a copy of a document proving your identity.